It is the policy of Product Manufacturing Company to excel in the production of aircraft
details and assemblies while providing our customers and integrated suppliers with competitive
prices. Through partnerships with our customers and suppliers we will continuously improve the
quality of our processes and products as we continue to strive for our goal of being a world-class
company.
We will achieve world-class status by successfully meeting our goals and completing our objectives.
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| Our Goals: |
Malcolm Baldrige Self Assessment;
NADCAP Registration for our Welding Processes;
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| Our Objectives: |
Provide our employees a safe working environment;
Incorporate quality values in everything we do;
Develop lean, Six Sigma capable processes and products;
Deliver our products to our customers on time every time;
Invest in cost saving technologies;
Contribute to the success of our suppliers;
Exceed our customer’s expectations.
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| We will measure our success by monitoring and evaluating key performance metrics: |
Customer satisfaction
Parts per million defective and late deliveries;
Supplier performance
Parts per million defective and late deliveries;
Costs
Total price, overtime and COPQ;
Productivity
Machine utilization and overtime.
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